Priced per account. Not per agent.
Traditional helpdesks charge for every person who answers. We charge the company — the brands and agents the plan includes — plus the AI you actually use.
Plans and pricing
Starter
For one product and a small team that wants to start right.
- 1 brand
- 2 agents
- 500 AI credits / month
- 2 GB storage
- Help center in 1 language
- Live chat widget
- Tickets from email
- Automations, API, MCP
- Premium AI models
Growth
For companies with 2–3 products, a multilingual audience and a need for automation.
- 3 brands
- 5 agents
- 2,000 AI credits / month
- 10 GB storage
- Help center in unlimited languages
- Live chat widget
- Tickets from email
- Automations, API, MCP server
- Choice of premium AI models
Business
For support teams with many brands and SLA requirements.
- 10 brands
- 15 agents
- 7,500 AI credits / month
- 50 GB storage
- Unlimited languages
- Everything in Growth
- SLA & priority support
- Dedicated onboarding consultant
Enterprise
For organisations with specific needs in volume, security or contract terms.
- Unlimited brands & agents
- Custom AI credits & storage
- Everything in Business
- Data processing agreement
- Invoice billing
- Migration help from another system
All plans: 14-day free trial with 200 AI credits, no credit card. Prices exclude VAT.
Pay for the AI you use — and always know how much
One credit is one AI action with the base model. Every plan includes monthly credits; if they run out, you choose whether to continue with overage billing or pause.
Example: small SaaS
1 product, 400 chat conversations a month, 40 tickets with AI drafts, 60 articles in 2 extra languages (once).
400 + 40 + 240 = 680 credits the first month, ~440 every month after. Starter plan (500) + a small overage the first month ≈ 32€, then 29€.
Example: 3 products
3 brands, 2,500 conversations, 300 AI drafts, 50 articles from tickets.
2,500 + 300 + 150 = 2,950 credits. Growth plan (2,000) + 950 overage (€14.25) ≈ €93 / month. On a per-agent helpdesk, 5 agents would cost €150–400 without AI.
Premium models (e.g. Claude Sonnet) have a ×2 or ×5 credit multiplier. You choose per brand, depending on how demanding the questions are.
Grow what you need, not the whole plan
Billing questions
A product, site or brand name with its own help center, widget, support mailbox and team. A company with three products needs three brands — in one account.
Every team member who logs in to the app to reply. The account owner counts. Your customers using chat or the customer portal never count.
You're notified at 80% and 100%. You choose: either continue at €15/1,000, or the AI pauses (the bot only offers to open a ticket, agents reply without drafts) until next month.
Article images and ticket attachments, as a monthly average — not the peak. Article text itself doesn't count.
Yes — upgrades apply immediately, downgrades from the next billing cycle. Annual billing gets a 20% discount and an invoice.
All Growth plan features for 14 days with 200 AI credits. No credit card. At the end you pick a plan or the account is paused with no charge.
Try it without a credit card
14 days, 200 AI credits, every feature. If it's not for you, you pay nothing.