Answers in every language, around the clock, without growing the team
Check-in, amenities, airport transfers, cancellations. Guests ask in ten languages, often at night. total.support answers from your own information, in their language, and keeps for reception only what needs a person.
Sound familiar?
Ten languages, two people
Questions arrive in German, Norwegian, Italian. The reply is late or comes from a translator.
The same questions before arrival
Check-in time, parking, breakfast, pool, distance to the beach.
Cancellations and changes
They need precision and a record. One lost email costs a booking.
Four things that change
Guides in every language
Write the information once. It's translated automatically into every language your guests speak. The bot replies in whichever they write.
A bot before and during the stay
From the booking page to the night of arrival: hours, amenities, directions, recommendations.
Requests with a history
Changes and cancellations become tickets with a number, reminders and the whole conversation in one place.
Many properties, one account
Each hotel or property with its own widget and guides. Management sees everything.
The same tool, configured differently
See it on your own data
Start a free trial, import your guides and ask the bot whatever your customers ask.